Privacy Policy

1. Who we are

Team JUH ("we", "us") is a remote-first web development agency serving clients all over the world. This policy applies to teamjuh.com and to information you share with us when you enquire about or use our services.

2. Information we collect

• Information you give us: your name, email, phone number, company, website and project details when you fill in a form, email us or book a call.
• Information collected automatically: basic technical data such as browser type, device, pages visited and approximate location, through cookies and analytics tools.
• Project information: access details, content and files you share with us so we can deliver your project.

3. How we use your information

• To respond to enquiries and send estimates.
• To deliver, support and maintain the services you've hired us for.
• To send updates or newsletters you've signed up for. You can unsubscribe at any time.
• To improve our website and understand how visitors use it.
• To meet legal, tax and accounting obligations.

4. Cookies & analytics

We use cookies that are needed for the site to work, and analytics cookies that help us understand traffic. [List the analytics and marketing tools used.] You can control cookies through your browser settings.

5. Sharing your information

We don't sell your personal information. We share it only with service providers that help us run our business, such as hosting, email, payment and project-management tools, and only as needed to provide our services, or when required by law.

6. Data retention

We keep personal information only as long as needed for the purposes above, or as required by law. [State retention periods for enquiries, client records and backups.]

7. Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections and restricted access to credentials. No method of transmission or storage is completely secure, but we work to protect your data.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, and to object to or restrict certain uses. Residents of the UK, EU and some US states, including California, may have additional rights. To make a request, email info@teamjuh.com.

9. International transfers

We work remotely and with clients and providers in other countries, so your information may be processed outside your own country. Where required, we use appropriate safeguards for these transfers.

10. Changes to this policy

We may update this policy from time to time. We'll post the new version on this page and update the "Last updated" date above.

11. Contact us

Questions about this policy or your data? Email info@teamjuh.com.