Effective Date: 1-Feb-2026
Thank you for choosing Team JUH (“we,” “our,” or “us”). This Chatbot AI Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our AI chatbot (“Chatbot”), whether through our website, application, or other digital interfaces.
By using our Chatbot, you agree to the terms of this Privacy Policy and consent to the practices described below.
1. Information We Collect
When you interact with our Chatbot, we may collect the following categories of information:
a. Personal Information
This includes information you voluntarily provide, such as your:
-
Name
-
Email address
-
Messages or conversation content you enter into the Chatbot
b. Technical & Usage Data
We automatically collect certain technical and usage data, including:
-
IP address
-
Device type and operating system
-
Browser type and settings
-
Usage patterns and interaction data
We may also collect information through cookies and similar technologies to support analytics and improve the Chatbot experience.
2. How We Use Your Information
We use collected information for the following purposes:
-
To Operate and Improve the Chatbot:
Helping deliver responses, improve performance, and customize your experience. -
Communication:
Responding to your questions and sending updates related to the Chatbot services. -
Analytics and Research:
Understanding usage patterns to enhance service quality and usability. -
Security and Compliance:
Protecting against abuse, fraud, and unauthorized use, and complying with legal obligations.
We do not sell your personal data to third parties.
3. Sharing and Disclosure
We may share your information in the following circumstances:
-
With authorized service providers supporting our operations.
-
When required by law, legal process, or government requests.
-
To protect the rights, safety, or property of users and the public.
We may also share aggregated or anonymized data that does not identify you personally.
4. Data Storage and Retention
We retain your information only as long as necessary to:
-
Provide the Chatbot service
-
Resolve disputes or enforce agreements
-
Comply with legal requirements
After this period, personal data will be deleted or anonymized in accordance with applicable laws.
5. Cookies and Tracking Technologies
We use cookies and similar tracking tools to collect technical and usage data that help us analyze trends, administer the service, and improve functionality. You can manage cookie preferences through your browser settings.
6. Your Rights
Depending on your location and applicable data protection laws, you may have the right to:
-
Access your personal information
-
Correct inaccurate or incomplete data
-
Delete your personal information
-
Object to or restrict certain data processing
-
Data portability
To exercise your rights, contact us at the email address listed below.
7. Children’s Privacy
Our Chatbot services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under this age. If we learn that we have collected information of a minor, we will delete it promptly.
8. Third-Party Links
Our Chatbot service may include links to third-party websites that are not operated by us. This Privacy Policy does not cover their privacy practices, and we encourage you to read their privacy statements when visiting those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our data practices. When we update the policy, we will post the revised version with a new effective date.
Your continued use of the Chatbot after changes to this Policy signifies your acceptance of those changes.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us at:
Email: info@teamjuh.com
Website: https://teamjuh.com
